(Phuket Old Town Base) Resident Master

- Thai National Only, Male/Female Age: 25- 40.
- Bachelor- s degree / higher education qualification / equivalent in Hotel management.
- At least 5 years in hotel operation and familiar with a variety of the field- s concepts, practices, and procedures.
- Skillful in project planning/ tasks and able to prioritize projects/ tasks.
- Strong passion/motivation to work in a new hospitality business to create the largest hospitality chain in Southeast Asia from scratch.
- Have financial and analytical skills and being able to work under pressure.
- Have good supervisory skills to lead and motivate a team of full-time and part-time employees.
- Positive attitude, strong service mind, patient, leadership.
- Excellent both verbal and written communication in Thai and English and interpersonal skills.
- Proficient in general computer knowledge, result-oriented, self-manage, and decisive.
- Being able to work on flexible hours as necessary.

JOB HIGHLIGHTS:

- Responsible for directing all aspects as well as pre-opening tasks force of the Hotel operation - KOKOTEL Brand- in accordance with Company mission statement, including maximization of financial performance, guest satisfaction and staff development within established quality standards. Responsible for the hiring, training, and discipline of all hotel staff.
- Work closely with HQ members to overcome property- s performance achievement and to succeed the company goal following its strategies and mission and report direct to Direct of Operations.

DUTIES & RESPONSIBILITIES:

- Ensure that Pre-Opening Tasks Force operation is on the right track and incompletion on time according to timeline managing by closely working with the HQ team.
- Motivating a hotel team to deliver service standards by running the hotel in accordance with the Standard Operating Procedures, policies, corporate identities as set out by the company.
- Driving a sales and marketing strategy according to HQ- s standard.
- Meeting budgets, P&L, and exceeding revenue targets.
- Liaising closely with the sales and revenue team to make sure business is coming in at the right price as well as with the operation team in the HQ to maintain and satisfy service standard and guest satisfaction.
- Networking at Caf- and functions.
- Oversee daily activities on the hotel property including front desk operation, reservations, customer services, caf- operation, housekeeping operation as well as property maintenance and appearances.
- Responds to emergencies/challenges/complaints.
- Performs on a variety of tasks, leads with passions that inspire and direct the work of others.
- Draw up plans and participate in budget concepts (revenues, costs, etc.) as well as developing improvement actions, carry out costs savings.
- Coordinate planning of hotel managing with regard to operation, time-tables, and work schedules, employment of employees within multi-tasker services, solving of bottlenecks, determination of the workforce, recruitment, and hiring of new staff, supervision of sufficient introduction, and execution of performance reviews and training of staff.

- 2 Meals per day
- Incentive program
- Service Charge
- Uniform
- Provident Fund
- Annual Health Checkup
- 16 Days/year for Public Holiday